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If you are a teacher, student, or parent in need of technical support, please contact your school district's technology department or PowerSchool administrator for assistance. For more information about the Pearson support structure, click here.

Contact Phone Email
Sales 877-873-1550
Billing and renewals 877-873-1550
Customer education 877-873-1550 proded@pearson.com
PowerSchool University 877-873-1550 psu@pearson.com
Master Schedule Building Workshop (MSBW) 877-873-1550 msbw@pearson.com
Press/media inquiries 800-745-8489 communications@pearsoned.com
Technical Support Phone Web Site
PowerSchool Phone PowerSource
Pearson Inform Phone PowerSource
PowerSchool SMS Phone PowerSource
eSIS Phone PowerSource
Star_Base/Star_Portal Phone PowerSource
SIF/PIF/Transcript Phone PowerSource
Schoolnet help lines Phone Web Site
Schoolnet General Phone PowerSource
GradeSpeed Phone PowerSource
Schoolnet Idaho 877-873-1551
Schoolnet Kentucky
1-855-HELP-4-KY
855-435-7459
Schoolnet New York City 877-654-SNHD
877-654-7643
Schoolnet Philadelphia 1-866-PHILAHELP
866-744-5243

"PowerSchool is our first experience with a student information system and it has enabled us to build a truly collaborative network between schools, teachers, parents, and students. From administrative staff to parents, the entire diocese has been impacted by the benefits of PowerSchool."

- Lorenzo Lopez
Director of Technology,
Diocese of Fort Wayne-South Bend

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Pearson is educating 100 million people worldwide.